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Managing last-mile execution in each market is crucial for your e-commerce supply chain. Mastering it elevates the customer experience.

Last-mile is more than delivering packages. It encompasses everything associated with the final leg of the e-commerce journey and accounts for a large portion of your supply chain spend. But did you know that transportation times and rates are only one factor to consider?

Driving the final mile

Activities carried out during the fulfilment process often shape the results of your last-mile performance. While using multiple fulfilment centres closer to your customers shortens transit times, so does the order-picking schedule. Being able to process orders on the same day they are received can be a game-changer. It allows you to meet earlier pickup windows and ship faster to buyers—without the added cost of expedited delivery. Our last-mile solutions consider all the lead-in processes to create the optimal outcome from order receipt to customer delivery.

Delivering for e-commerce

Kuehne+Nagel has built strategic partnerships with reliable, handpicked carriers. You benefit from access to a global network that provides more choices—whether you ship domestically or across borders. Our last-mile options connect you to fully vetted top-tier carriers at favourable rates. Even if you prefer to retain existing contracts, you can integrate with digital solutions to seamlessly provide “where is my shipment” information to your customers.

Our options are scalable—from small packages to full loads—and orchestrated at every step by our team of e-commerce experts.

Let us tailor a successful e-commerce strategy that gives you a competitive advantage

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